ZoneClear

Privacy Notice

Last updated: April 2026

Here is how ZoneClear handles information when you use the site.

1. Information you give us

When you start or submit a request, we may receive:

  • Vehicle registration and vehicle category
  • Selected city zone and journey date
  • Email address and optional phone number
  • Order and payment reference details

2. Technical information

Like most websites, we may also process basic technical data, including:

  • IP address, browser, device, and approximate usage time
  • Pages visited and form errors encountered
  • Security logs used to protect the service

3. How we use information

We use the information to prepare and manage your request, communicate with you, keep a record of orders, improve the website, and protect the service from misuse.

4. Payment and service providers

Where payment or supporting services are used, relevant details may be shared with trusted providers so they can process the transaction or operate the website.

Those providers handle information under their own security and privacy obligations.

5. Cookies

Cookies may be used to keep the site working, remember session information, understand general usage, and protect forms from abuse.

You can control cookies through your browser settings, although some parts of the site may not work correctly if essential cookies are blocked.

6. Storage and protection

We keep personal information only for as long as it is needed for orders, records, legal obligations, support, and security.

Reasonable technical and organisational safeguards are used to reduce the risk of unauthorised access, loss, or misuse.

7. Your rights

Depending on the situation, UK data protection law may let you:

  • Ask for a copy of your personal information
  • Correct information that is wrong or incomplete
  • Request deletion where retention is no longer needed
  • Object to or restrict certain uses
  • Ask for information in a portable format

8. Updates to this notice

We may update this notice as the service changes. The latest version will be shown on this page.

9. Contact

For privacy questions or requests about your data, contact us through the details shown on this website.